Do You Provide Counselling Using Skype

Coronavirus Update

In light of the current situation regarding the Coronavirus, COVID-19, we are now offering online or telephone counselling in place of face-to-face sessions. Moving to virtual meetings means that our counsellors will continue to be able to provide support during this extraordinary crisis. If you want to make an appointment, please email enquiries@counselling-matters.org.uk or call us on 0151 329 3637. We will do our best to help.



We do offer online/telephone counselling but prefer not to use Skype as it's not considered sufficiently secure or confidential. Similarly, we would discourage counselling over a landline as these are easy to intercepted.


We would prefer to use VSee - a free, secure, alternative to Skype.  We would also be willing to provide counselling over FaceTime or WhatsApp, as both of these provide a secure, encrypted communication. channel.